Simulation Products
Activator™Activator™ is a role play business process simulation for inclusion in Venturehaus Lean Six Sigma training courses, or can be run as a stand-alone Lean, Six Sigma or team building workshop.Activator™ simulates a Centralised back office utility of a major UK bank, providing account activation processing services on behalf of 3 Product Groups. The core process involves KYC and Documentation, Risk Referrals, Credit Checking and the allocation of available Credit Facility, and the activation of the account on the books of the issuing Business Unit. In particular, Activator represents the typical challenges faced by Back Office operational departments when dealing with Front and Middle Office Customers and Stakeholders. Whilst many of the organisational and process issues inherent in the centralised operations unit are exaggerated, they are derived from real and typical issues found in most financial services companies. Such issues are prevalent in most transaction processing operations, and the role play simulation helps students to learn, understand and apply the concepts and tools of Lean Six Sigma process improvement within a familiar context. Other Simulation Products |
|
|
|||||
© 2008
Venturehaus Limited