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Venturehaus focuses exclusively on the application of Operational Excellence to financial businesses globally. Having managed such businesses ourselves, we have learned from personal experience what really works in these environments. As a result, we deliver pragmatic and relevant advice, with an approach designed specifically for this sector.
Venturehaus has significant expertise in the Initiation, Roll-out, Training and ongoing Management of Operational Excellence in both large and mid-market financial corporations. We recommend that our clients consider a Lean approach to the implementation of Operational Excellence, thereby ensuring maximum value and return on their investment.
Lean – the operational approach, based on the Toyota Production System – removes waste and focuses on value. Unlike Six Sigma, which relies more on a top down and infrastructure based deployment model, Lean is generally driven ‘bottom up’ by the operational staff. Lean is less ‘methodology and tools’ and more ‘principles and approach’, hence it provides companies with a potent means of empowering staff to change business processes and culture in a relatively simple and common sense manner. It requires considerably less training, and therefore is generally self-funding as an initiative from the start.
Many financial businesses have recognised the value of this approach in ensuring managers make better decisions – decisions based on fact and empirical analysis, rather than assumption and gut feel. With a strong focus on operational risk, and with many financial services institutions suffering from heavy bad debt losses, the ability to rely on data and strong analysis in the underwriting and management of credit is becoming an increasing priority.
Venturehaus typically works with a client organisation to implement a data-driven process management system in an operational improvement programme. As a result, the company’s management is able to manage business and operations with significantly greater levels of awareness and clarity, and the ability to act quickly on timely information. Effective measurement, controls and management information, used properly within a business, can play a significant part in delivering competitive advantage. This ensures the business is consistently focused on continuous improvement.